Our Quality Policy

At WATIMA, our quality motto is: “WATIMA – Quality Brilliant”

We are committed to work as a TEAM, the quality policy of WTSB is:

a) Ensuring the competence of all resources to produce high quality services and to generate accurate, precise and valid test results.

b) Achieves compliance of quality management system to MS ISO 9001:2015, MS ISO/IEC 17025: 2017 and accreditation body’s requirements.

c) Commits to impartiality that the organization is free from conflict of interest, bias, undue pressure, and imbalance to all customers and interested parties.

d) Protection of confidentiality for all information obtained and created in/during all organization activities.

e) Maintains the suitability and adequacy of quality management system monitor and review for its effectiveness to continuously improve for consistent operation.

f) Offers services that meets or exceeds all customers’ expectations.